Expert Advice From Tom's Hardware for Top-Notch Equipment
Discovering Top Tech at Tom’s Hardware - Your Ultimate Guide
Intel hasannounced that it has found the root cause of the crashing issues plaguing its CPUs. The company will issue a microcode update to address the issues by mid-August, ostensibly ending the long-running saga that began when the first sporadic reports of CPU crashing errors surfaced in December 2022 and grew to a crescendo by the end of 2023. Intel’s response comes after complaints about the issue, which causes PCs to inexplicably crash/BSOD during gaming and other workloads,reached a fever pitch in recent weeks. However, the microcode update will not repair impacted processors. Intel also confirmed a rumored issue with via oxidation in its 7nm node, but said those issues were corrected in 2023 and didn’t contribute to the failures.
Intel’s advisory says an erroneous CPU microcode is the root cause of the incessant instability issues. The microcode caused the CPU to request elevated voltage levels, resulting in the processor operating outside its safe boundaries. Intel is now validating a microcode patch to correct the issues, with its release slated for mid-August. This patch will be distributed through BIOS updates from motherboard OEMs and via Windows updates, so the timing for end-user availability could vary.
The bug causes irreversible degradation of the impacted processors. We’re told that the microcode patch will_not_ repair processors already experiencing crashes, but it is expected to prevent issues on processors that aren’t currently impacted by the issue. For now, it is unclear if CPUs exposed to excessive voltage have suffered from invisible degradation or damage that hasn’t resulted in crashes yet but could lead to errors or crashes in the future.
Intel advises all customers having issues to seek help from its customer support. Because the microcode update will not repair impacted processors, the company will continue to replace them. Intel has pledged to grant RMAs to all impacted customers.
LATEST VIDEOS FROM tomshardware Tom’s Hardware
The company had previously advised its customers to stick with the basic power guidelines for its processors, rather than running them at fully unlocked settings, as it worked through the issues. Those instructions, which you can see here , remain in effect for now, and Intel hasn’t issued any new workarounds for impacted customers. It is unclear if Intel will lift the existing restrictions after it issues the patch.
Intel had previouslyfixed an eTVB bug that contributed to the problems, but now says microcode is the root cause. We’re told that the microcode patch currently doesn’t exhibit any adverse performance impact (i.e., the chip running slower), but testing is ongoing. We can expect Intel to share more information about performance in the future.
Intel isn’t sharing many deep-dive details about the bug yet but says it will continue its validation process to ensure the microcode fully addresses the issues. The company will release more details about the bug itself in the future.
Stay On the Cutting Edge: Get the Tom’s Hardware Newsletter
Get Tom’s Hardware’s best news and in-depth reviews, straight to your inbox.
Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors
By submitting your information you agree to theTerms & Conditions andPrivacy Policy and are aged 16 or over.
Today, the company also posted to Reddit that it had encountered rumored issues via oxidation in its Intel 7 process node in 2023. Intel says that the issue was resolved and isn’t the source of the Raptor Lake crashes.
Intel has not issued a recall of its processors; sources close to the matter tell us that isn’t expected. We have both of Intel’s statements below.
Intel statement on 13th- and 14th-Gen instability
“Based on extensive analysis of Intel Core 13th/14th Gen desktop processors returned to us due to instability issues, we have determined that elevated operating voltage is causing instability issues in some 13th/14th Gen desktop processors. Our analysis of returned processors confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor.”
“Intel is delivering a microcode patch which addresses the root cause of exposure to elevated voltages. We are continuing validation to ensure that scenarios of instability reported to Intel regarding its Core 13th/14th Gen desktop processors are addressed. Intel is currently targeting mid-August for patch release to partners following full validation.”
“Intel is committed to making this right with our customers, and we continue asking any customers currently experiencing instability issues on their Intel Core 13th/14th Gen desktop processors reach out to Intel Customer Support for further assistance.”
Intel statement on via oxidation
Short answer: We can confirm there was a via Oxidation manufacturing issue (addressed back in 2023) but it is not related to the instability issue.
Long answer: We can confirm that the via Oxidation manufacturing issue affected some early Intel Core 13th Gen desktop processors. However, the issue was root caused and addressed with manufacturing improvements and screens in 2023. We have also looked at it from the instability reports on Intel Core 13th Gen desktop processors and the analysis to-date has determined that only a small number of instability reports can be connected to the manufacturing issue.
For the Instability issue, we are delivering a microcode patch which addresses exposure to elevated voltages which is a key element of the Instability issue. We are currently validating the microcode patch to ensure the instability issues for 13th/14th Gen are addressed. - Intel representativevia Reddit .
Also read:
- [New] 2024 Approved No Money? No Problem! Guide to Flying Solo in Google Meet
- [New] Boost Engagement with Smart Video Cropping & Exporting for 2024
- [New] In 2024, First Look at Organizing Zoom Session Rooms
- [New] Turn Tracks Into Tunes MP3-to-YouTube Conversion Made Simple
- [Updated] 2024 Approved Become a Short-Form Video Star with These 10 Proven Methods
- [Updated] Essential Tips for Smooth YouTube Content Trimming
- [Updated] In 2024, Essential Guide Three Approaches for Documenting Discord's Live Streams
- [Updated] In 2024, Instagram Insights Identifying Your Post's Audience
- [Updated] Quick Snapshot The Essential Skill for Zoom Meetings for 2024
- [Updated] Velvet Vaults 2022 Olympic Skaters
- 2024 Approved A Guide to Top Screen Capture for Zoom
- 2024 Approved Unlock Likes by Perfecting Your Square Video Presentation
- 4 solution to get rid of pokemon fail to detect location On Samsung Galaxy F54 5G | Dr.fone
- 5G Wireless Powerhouse Reviewed: How the Asus RT-AC68U Delivers Unmatched Speed & Safety
- 6 Fixes to Unfortunately WhatsApp has stopped Error Popups On Honor Magic 5 Pro | Dr.fone
- Addressing Excessive Memory Use by Edge's View2 Process
- Best Premium Flash Memory Sticks for Efficient Data Transfer and Ample Space - 2024 Edition
- Breaking Down the Features of Arctic Freezer 36: Setting New Standards for Entry-Level ACs
- Building a Spectacular Rainbow PC Made Simple with Hyte's Connectivity Network
- Chill Out, Save Money: Invest in Arctic's Liquid Freezer II AIO for Just 74 Dollars - Limited Time Offer!
- Cloud Storage Pricing Comparison and Best Price Recommendations
- Delving Into Digital Devices: Tom’s In-Depth Analysis of Tech Equipment
- Discover Exceptional Cooling Value: The Thermalight Phantom Spirit 120 SE, Now Available at an Unbeatable Price of Just $35
- Effortless Heat Transfer with the 'Stupid Proof' X-Apply Temperatures Fixed Kit - Upcoming Accessories
- Expert Insights From Tom's Hardware Hub: Unveiling the Best PC Gear
- Exploring Advanced Computing with Tom - Comprehensive Hardware Insights
- Exploring the Features of Mingda Magician Pro2: Substantial Print Size with Whisper-Quiet Functionality
- Google Play Services Wont Update? 12 Fixes are Here on Itel S23+ | Dr.fone
- In 2024, Capturing and Polishing Videography in Adobe Connect
- In 2024, Crafting Engaging Full Degree Footage with Adobe Premiere's State-of-the-Art Tools
- In 2024, Enhance Social Media Presence by Saving Webcam Videos via VLC
- Master Your PC Knowledge with Tom's Authoritative Tech Articles
- Mastering Computer Builds: Expert Advice From Tom's Hardware Resource
- Mastering Technology Insights From Tom'n Hardware Reviews
- Navigating Through Computer Hardware - The Tom's Expertise
- New Easy Tone Generation 5 Best Free Online Tools You Need for 2024
- Pioneering Hardware Reviews: The Definitive Tech Analysis From Tom's Experts
- Speed Up PC Assembly: Corsair's Innovative One-Turn Screw for Ultimate Efficiency
- The Best Charging and Transportable USB Hubs with QuickConnect Technology (Type-C)
- The Cooler Master ION 360 Reviewed: Examining Progress and Setbacks in Liquid CPU Cooling
- The Strength of AMD vs Intel: How Zen Technology Surpasses with Advanced Threading Techniques
- The Ultimate Resource for High-Performance Hardware by Tom's Team
- Tom's Tech Hub: In-Depth Hardware Reviews & Insights
- Tom's Tech Reviews: In-Depth Computer and Gadget Analysis
- Top 6 Frequently Encountered Cura Mistakes & Solutions
- Top Affordable 4K Ultra HD Monitors - Latest Models of 2024
- Unlocking Digital Mastery: Exploring Innovations at Tom's Hardware Hub
- Unveil Cutting-Edge Tech: The Ultimate Guide to Hardware by Tom
- Unveiling the Latest Gadgets with Tom's Expert Insights
- Title: Expert Advice From Tom's Hardware for Top-Notch Equipment
- Author: George
- Created at : 2024-08-23 12:59:42
- Updated at : 2024-08-24 12:59:42
- Link: https://hardware-tips.techidaily.com/expert-advice-from-toms-hardware-for-top-notch-equipment/
- License: This work is licensed under CC BY-NC-SA 4.0.